May, 2013   Micklewright – Deming Extravaganza

In May, the Silicon Valley Section of ASQ is privileged to offer two events with Mike Micklewright.  Mr. Micklewright is a dynamic international speaker, author, business and quality consultant, trainer, and convincing Dr. Deming impersonator.

Wednesday, May 15, 2013, 5:30PM-8:30PM - regularly scheduled dinner forum

Dr. Deming's Red Bead Experiment

In 1986, Dr. W Edwards Deming served as a consultant to a rubber manufacturing firm in Ohio. He held several week-long seminars for employers and suppliers of the company. Of the many examples used during those seminars, an exercise called the “Red Bead Experiment” was used as a basis to spur change in the company. This experiment depicts one of the main tenets of Quality Improvement: a flawed system is the culprit for poor quality outcomes, not willing employees.

Mike channels Dr. Deming for this presentation, down to the physical appearance and voice, and will be soliciting audience members to participate in the Red Bead Experiment.

Come at 5:30PM to hear the section futurist, Ramesh Konda, speak on the topic "Data Quality continues to be a challenge."  The lack of procedures, ineffective processes, and the vast amount of data stored: financial, health, transactional, has led to inaccurate data.  The consequences have included fraud, defective, and fragmented data.

Dinner $35; Walk-in $40; Unemployed/Retired $20; Presentation only and guests $0

Meeting agenda:

5:00 - 5:30 - Check In & Registration

5:30 - 6:00 – Workshop topic: Ramesh Konda, PhD, "Data Quality continues to be a challenge"

6:00 - 6:45 – Dinner

6:45 - 7:00 - Brief Section Business Meeting

7:00 - 8:25 - Speaker: Mike Micklewright: Dr. Deming's Red Bead Experiment

8:25 - 8:30 - Door prize drawing

( click on Acteva button to begin registration process )

Save $5 by registering before 11AM Monday 5/13  (Registration changes from advance to walk-in at 11AM, Monday 5/13)

On Thursday, May 16, 2013, a two part workshop on the subject of Lean

8AM-Noon: Creating Leaner QMS Documentation

“I can’t find our requirements!”  “There’s just too many documents in this company!”

“No one’s going to read this procedure; it's too darn long!”

Have you found yourself saying similar things? Many Quality Management Systems grow to the point of just being non-user-friendly, overly complex, cumbersome, and lengthy. By applying the tools and concepts of Lean and waste elimination, this workshop will show how to transform a company's documentation system into one that is much more effective and valuable.

The overall length of many company documentation systems has been decreased by 50 - 80% in many companies while still maintaining all of the important content. What results is a Lean Quality System, including a two-page Quality Manual. What is eliminated is the junk, or the wasteful content that does not add value to the system, including the abundance of redundancies. By using 5S, Red Tags, TWI, and Value Streams, we will show how the QMS can be more effective and efficient.  Morning: $170 - includes lunch

For unemployed/retired/students, we offer a reduced (-40%) fee - please contact the program organizer for the promotion code for registration.
( click on Acteva button to begin registration process )

1PM-5PM: Lean + QMS = Business Management System

ISO 9001, ISO 13485, and the other related industry specific Quality management system standards provide us “what” we have to do, not how we should do it.  Lean enterprise offers us the tools and cultural elements of how we could structure our systems to greatly improve the effectiveness of our business management systems.

When asked, most Lean experts agree that one of the most difficult parts of “Lean” is sustaining the improvements that have been made.  And yet, an ISO Based Quality Management System (QMS) is all about an organization ensuring the “effective planning, operation, and control of its processes”.

By fully integrating Lean into the Quality Management System, an organization can develop and deploy a much more effective Business Management System while reducing the waste that has been created in redundant systems.  It will also add life to a stale quality management system that is perhaps not driving continuous improvement, while adding sustainability to lean improvement efforts.

Afternoon: $170; includes lunch

For unemployed/retired/students, we offer a reduced (-40%) fee - contact the This e-mail address is being protected from spambots. You need JavaScript enabled to view it for the promotion code for registration.

(  click on Acteva button to begin registration process )

Schedule

7:30-8:00       Registration, Continental Breakfast

8:00-12:00N   Mike Micklewright: Creating Leaner QMS Documentation

11:30-12:00N Registration for the PM Workshop

12:00N-1:00   Lunch Buffet

1:00-5:00       Mike Micklewright: Lean + QMS = Business Management System

Both sessions: $320; includes lunch

About Mike Micklewright…

Mike specializes in Creating Lean and Continuous Improvement Cultures, Effective Quality Management Systems, Leadership, Dr. Deming’s Principles, Auditing, Competency Based Training through TWI, Problem Solving, Global Standardization, and Root Cause Analysis. n 2013,

Mike, in alliance with Quality Digest Magazine, introduced a line of Training Videos focusing in on the topic of Integrating Lean and a QMS for Increased Effectiveness of both.  He also writes his own column for Quality Digest in which he is known as the Whys Guy.  Mike has recently written two books, Out of Another @#%^! Crisis and Lean ISO 9001 that are available through ASQ, and he also has developed his own line of ISO, Auditing, and Lean videos. Mike is also a Midwest Board Member of the Association for Manufacturing Excellence (AME), an AME Manufacturing Excellence Award Assessor, and a member of the US TAG to ISO/TC 176, the organization that writes the ISO 9000 set of standards.

He is an ASQ Certified Six Sigma Black Belt, Quality Auditor, Quality Engineer, Manager of Quality/Operational Excellence, and Supply Chain Analyst.   He also holds an Engineering degree from the University of Illinois.
Autographed copies of Mike’s two books will be available at both the dinner forum and throughout the one-day workshop.

To savor an example of Mike Micklewright’s contribution to quality improvement, visit his parody of Paul Harvey famous radio message “So God created a farmer” with “So God created a Quality Manager” at http://www.youtube.com/watch?v=Y95o94aVIBs

________________________________________________________________________________________________________________

The Northern CA Biomedical Division presents Documentation Requirements for ISC 60601-1 3rd Edition, May 22, 7 - 9 pm at Triple Ring Technologies. Register at http://www.tinyurl.com/bm8xygl or register at the door.

________________________________________________________________________________________________________________

May 30, 2013 -  "Medical IT Networks & Connected Medical Devices" at Triple Ring Technologies, 9 AM to 5 PM. Contact Geeta Rao at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to register. Includes Risk Management for Medical Electical Equipment, Interoperability & Security, HIPAA, FCC & FTC Regulations. Discounts for ASQ & RAPS members. Registration: http://www.tinyurl.com/TFCSYMP0513.

Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

Join your quality and regulatory colleagues from ASQ Northern California Biomedical and the RAPS San Francisco Bay Area Chapter for a lively and informative one-day workshop addressing the best practices and lessons learned for successfully managing complex quality assurance and regulatory affairs interfaces between global medical device organizations and their partners.

Take away useful tools and new insights into managing critical relationships for quality and regulatory success in a changing medical device environment. Location: Biltmore Hotel & Suites, 2151 Laurelwood Road, Santa Clara, CA

Local Contacts: RAPS Kiran Gulati, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Cherry Mun, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , ASQ: George Marcel, This e-mail address is being protected from spambots. You need JavaScript enabled to view it