Course Description: In this course the student will gain understanding about problem solving tools advocated by the Quality community.  These tools are utilized in all the certification examinations, as well as being the fundamental tools for process improvement. Some key learning objectives are:

• Seven Quality Control Tools
• Seven Management and Planning Tools
• Tools for Innovation, Creativity and decision making
• Cost of Quality

Price: $283.00

Course Prerequisites:

A previous exposure to graphing will be helpful.

Supporting Courses:

None

Required Course Materials:

• Guide to Quality Control is available from the Quality Press
• The Quality Toolbox is available from the Quality Press

Supplementary Course Materials:

• A calculator capable of statistics - preferably the TI-30X IIS
• graph paper