Company: Xicom Technology
Job Title: QA Manager
Requisition Number: 08-012

Job Summary:
Responsible for developing, implementing, and maintaining quality assurance systems and activities. Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing and evaluating the precision, accuracy, and reliability of company products.
Essential Duties & Responsibilities:

• Personally drives the company cross-functionally to meet its quality objectives.
• Manages Quality Coordinator, Quality Control (QC) and Quality Engineering (QE) calibration functions.
• Develops strong teams for C/A P/A reliability and major programs as required.
• Manages team members’ effectiveness, job satisfaction, career development, performance evaluations, etc.
• Explains company policies and regulations to subordinates, maintains effective personnel relationships, and recommends changes in employee status.
• Develops and maintains positive relationships with key customers, including reports of quality and performance where warranted. Augments marketing activities with QA presentations as required.
• Establishes, maintains and enforces effective cross functional departmental processes.
• Continuous improvement of company’s quality system.
• Manages the company-wide internal audit and spot check programs.
• Leads the company’s corrective/preventive action program.
• Leads the supplier quality management programs.
• Performs other duties and responsibilities when required.

Supervisory Responsibilities: Yes
Computer Skills and/or Tools: MS Office, MS Access or equivalent, Visio or equivalent.
Qualifications/Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
• Knowledge in quality process controls, data analysis, supplier quality, and process improvement initiatives required.
• Excellent written and verbal communication skills.
• Ability to lead and facilitate a team.
• Ability to work with mathematical concepts (ratios, percentages).
• Familiarity with Material Requirements & Planning (MRP) system.
• Data Reporting.
• Experience with ISO 9001 requirements.
• Management experience in a manufacturing environment.
• Strong analytical skills
Education and/or Experience: Bachelor’s degree in Engineering or Physical Science and three years of QA/QC experience in a manufacturing environment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.